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Formed in 2003 with...
Great prices: We entered the market by breaking the price barrier on high quality hosting services. Affordability has made us #1, and it will always be our focus. We DO NOT oversell, you may see other hosts offering more but its unrealistic and downright impossible. Unlimited diskspace and bandwidth does not exist!
Instant service: Some hosting providers don’t begin setting up customers’ servers until after they’ve received the orders. Here at SERVBoston, we wouldn’t dream of asking you to wait! We make sure your new server is ready for use before you sign up, so that login information can be emailed to you the very second your payment is processed. You receive the same fast service as a customer.
Rock solid infrastructure: The reliability of our technology platform is essential to our ability to offer low prices and fast service. The network our servers are in (always expanding) consist of MCI, Level 3, Equinix, Verio, Switch & Data, Verizon, DataSides, Cisco and more.
Maximum customer control: We believe that you, our customer, should be in charge of every aspect of the hosting relationship. We do not require long term contracts. Our support is available 24/7/365. And we’re all ears if there are additional services you need.
In 2008... Rapid Hosting becomes SERVBoston. Still run by the same team SERVBoston takes on a new identity that fits the companies image and market much better!
Chicago Datacenter Specifications
Fire Suppression System
A state-of-the-art fire suppression system constantly monitors the physical environment for smoke, chemicals and other hazardous materials that might spark a fire. The data center uses a dual-interlock pre-action sprinkler system throughout the facility. These pipes are dry-filled with compressed air - until two alarm conditions are reached thereby releasing the valve to charge the system. Water is only released in the area when a sprinkler head has lost its seal, or is actuated, due to heat, AND the fire detection system has detected a fire condition. If a head is accidentally knocked off, water does not flow into the system. Any water discharged will be sprinkler-head specific, which will limit the potential for damage caused by over-spray.
Redundant HVAC System
Air control is critical in maintaining fast, efficient performance from our customers' equipment. To create the right environment, the data center is fitted with a comprehensive Liebert HVAC system that delivers constant, ideal air conditions, between 68 and 74 degrees Fahrenheit and between 40% and 50% relative humidity at all times. Our HVAC system uses efficient and effective chilled water cooling, not a standard forced/chilled air configuration. HVAC systems maintain a minimum of N+1 redundancy, allowing the data center to maintain a constant, cool environment that is conducive to our customers' mission-critical equipment and operations.
Redundant Power and UPS
The power systems are equipped with a level of redundancy that guarantees continuous operation. To ensure that the data center is always operational all the time, a multi-layer power generation system, using some of the highest grade equipment available, is in place. Conditioned AC power with two independent A & B power buses, respectively, is available. In addition, UPS, battery and diesel generators back up every power system. Unlike some other data centers the climate control and security measures are also backed up with redundant power to ensure clean operation during power outages. The UPS systems maintain three hours of battery backup and a 2 MW diesel generator is onsite for longer outages. If there are issues with the diesel generator the three hours of battery backup gives ample time to dispatch a portable diesel generator system, if needed.
Security
Visual confirmation and strict sign-in procedures, both conducted by trained security personnel, along with key cards, and photo ID verification ensure that only authorized personnel have access to our data center. No customers are allowed in our space unattended and staff is on-site 24/7. In addition, all aspects of the data center are monitored and recorded via color, hi-resolution digital video cameras. All video footage is kept on hand for a period of at least 30 days.
Our Premium Connectivity
Level(3), Savvis, TeliaSonera and nLayer are the providers of our premium bandwidth at our Chicago, IL IDC.
Level(3), Mzima, UUNet, Verio, Savvis and DTag are the providers of our premium bandwidth at our Los Angeles, CA IDC. |
Office
SERVBoston's billing, support & general systems are located in Plymouth, Massachusetts. America's Hometown now has hometown hosting, serving the entire south shore & boston with customer's & staff located throughout the world. You won't find any web-hosts based on the south shore and if you do they won't be able to offer the features and prices a company that has been in long as SERVBoston can. SERVBoston, leading the way!
Datacenter
Why Chicago?
More long haul fiber goes through Chicago than any other city in the United States. Most of the fiber connecting the East and West coasts of the United States goes through Chicago, giving Chicago ample network capacity as well as routes that offer low latency to both the East and West coasts. Chicago also has an extremely low occurence of natural disasters such as hurricanes, tornados, floods, and earthquakes compared to most of the rest of the United States, meaning there is a reduced risk of outages due to natural disasters. In addition, Chicago has a much lower average cost of living compared to other major markets such as New York, San Francisco, and Washington DC. The lower cost of living reduces the expenses we incur as a whole and allows us to pass those savings on to you.
Network Access Center (NAC)
Connections to the One Wilshire "meet me Room" are provided through the second floor Network Access Center (NAC).
HVAC
Abundant cooling capacity is provided by 500 Ton redundant HVAC central plant, consisting of two-250 Ton Cooling Towers, Heat Exchanges and Water Pumps. The system is backed up with generator power.
Electrical
6000 amps, 277/480 Volt, 3-phase, and 4-wire electrical service, provided by two 3000 amp main distribution switch boards and bus ducts.
Emergency Generators
The electrical systems are backed up by three 2000KW diesel generators. Each generator has diesel fuel tanks.
Engineers
On-site operating engineers to support building systems and provide tenant service. |
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